Thank you for choosing Lemanate. We strive to ensure your satisfaction with every aspect of our service. However, we understand that there may be circumstances where you may need to seek a refund. Please review our refund policy outlined below:

Room Reservations:

• Refunds for room reservations are subject to the cancellation policy stated at the time of booking.
• Any cancellations made within the designated cancellation period may be eligible for a refund, minus any applicable fees.
• Refunds for no-shows or early checkouts may be subject to penalties and are at the discretion of Lemanate.

Deposits and Payments:

• Deposits made for reservations are non-refundable unless otherwise specified.
• Payments made for services rendered, such as dining or spa treatments, are non-refundable unless otherwise specified.

Event Bookings:

• Refunds for event bookings, including weddings, conferences, and other special events, are subject to the terms outlined in the event contract.

Processing Time:

• Refunds will be processed within a reasonable timeframe, typically within 7-14 business days, to the original form of payment.

Contact Us:

• If you believe you are eligible for a refund or have any questions regarding our refund policy, please contact us at [email address] or [phone number].

Please note that our refund policy may be subject to change without prior notice. It is your responsibility to review this policy periodically for any updates or changes.